Services
Everything between your factory and a Japanese shelf.
Use all four services, or only the ones you need. Most brands start with all four for the first year.

01
Import & customs
We act as the importer in Japan. We prepare the import notifications, work with the customs broker and pay duties on your behalf.
You send us
- Product specification sheet
- Ingredient list and lab test
- Commercial invoice and packing list
We deliver
- Import notification prepared and filed
- Customs clearance through our broker
- Duties paid, goods released to our warehouse

02
Japanese labels
Food sold in Japan needs a Japanese label. We write it from your ingredient list, check it, and apply it in our warehouse.
You send us
- Full ingredient list in English
- Nutrition facts and allergens
- Your packaging artwork
We deliver
- Japanese label text, checked
- Labels printed and applied by hand
- A photo of every labeled product

03
Storage & delivery
Ambient and chilled storage near Yokohama port. We deliver to stores, wholesalers and online sellers across Japan.
You send us
- Pallets at Yokohama port
- Storage temperature for each product
- Best-before dates
We deliver
- Ambient or chilled storage
- Stock report every month
- Delivery anywhere in Japan
04
Sales to retailers
We pitch your products to grocers, cafes, delis and online shops, take the orders and collect payment.
You send us
- Price list and sales story
- Samples for buyers
- Marketing photos
We deliver
- Pitches to grocers, cafes and online shops
- Orders taken and invoiced
- Payment collected from stores