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Services

Everything between your factory and a Japanese shelf.

Use all four services, or only the ones you need. Most brands start with all four for the first year.

A tasting table with coffee bags, jars of preserves, biscuits and two cups of coffee

01

Import & customs

We act as the importer in Japan. We prepare the import notifications, work with the customs broker and pay duties on your behalf.

You send us

  • Product specification sheet
  • Ingredient list and lab test
  • Commercial invoice and packing list

We deliver

  • Import notification prepared and filed
  • Customs clearance through our broker
  • Duties paid, goods released to our warehouse
Bottles of olive oil and jars of jam on a workbench with blank label rolls

02

Japanese labels

Food sold in Japan needs a Japanese label. We write it from your ingredient list, check it, and apply it in our warehouse.

You send us

  • Full ingredient list in English
  • Nutrition facts and allergens
  • Your packaging artwork

We deliver

  • Japanese label text, checked
  • Labels printed and applied by hand
  • A photo of every labeled product
The aisle of a chilled warehouse with cartons on tall racks

03

Storage & delivery

Ambient and chilled storage near Yokohama port. We deliver to stores, wholesalers and online sellers across Japan.

You send us

  • Pallets at Yokohama port
  • Storage temperature for each product
  • Best-before dates

We deliver

  • Ambient or chilled storage
  • Stock report every month
  • Delivery anywhere in Japan

04

Sales to retailers

We pitch your products to grocers, cafes, delis and online shops, take the orders and collect payment.

You send us

  • Price list and sales story
  • Samples for buyers
  • Marketing photos

We deliver

  • Pitches to grocers, cafes and online shops
  • Orders taken and invoiced
  • Payment collected from stores